The cost to acquire a new customer is five to seven times higher than keeping an existing one. That’s why retention isn’t just smart—it’s essential.
InnoVera Digital helps you stay top-of-mind with past buyers, loyal clients, and one-time visitors. Our retention strategies re-engage your audience, encourage repeat business, and build long-term loyalty.
The cost to acquire a new customer is five to seven times higher than keeping an existing one. That’s why retention is essential. InnoVera Digital helps you stay top-of-mind with past buyers, loyal clients, and one-time visitors. Our retention strategies re-engage your audience, encourage repeat business, and build long-term loyalty.
Remind your audience why they chose you. Send exclusive offers, product updates, service reminders, loyalty perks, and more—straight to their inbox. Email is still one of the highest-ROI channels for nurturing existing relationships.
Re-engage users who already visited your site or interacted with your brand. Stay visible with personalized ads that bring them back and encourage repeat action.
Turn anonymous website visitors into known contacts. SiteID captures first-party data like names, emails, and addresses so you can follow up and nurture the relationship with future promotions or communications.
Re-target past customers at their home address with digital ads. This household-level targeting keeps your brand in front of high-value customers across all their devices—great for seasonal offers, service reminders, or loyalty campaigns.
Stay relevant by aligning your message with customer behavior. Serve ads based on interests, habits, and previous engagement for smarter, more personalized communication.
Keep your audience engaged where they spend their time—on platforms like:
Retention marketing is a powerful strategy to boost your bottom line. InnoVera Digital can help you build stronger customer relationships that last long after the first transaction. Start growing loyalty and repeat business.
